Report an Issue?

If you've received an order with missing items you can submit a request for a refund.Request Refund

Other Delivery & Pickup Questions

Submit a request form for any other delivery or pickup questions.

Can I update my online order?

Depending on the timeframe you may still be able to update your order, please check your orders page for more details.

Forgot your password?

Reset your account password.

Update your account details

Update address, phone, email subscriptions, and other preferences linked to your account.

Update payment details

Update your forms of payment or other details linked to your account.

How do I add offers?

Find out how to view and load Vons for U™ offers to your account.

View my rewards

Check your points, rewards balance and expiring rewards.

Loyalty Programs

View your rewards, claim recently expired rewards, and request unapplied discounts.

Call Us

Business Customer Service Line - 855-767-2547

Retail Store/Corporate - 877-723-3929

Grocery Delivery & Pickup - 877-505-4040

Media Inquiries - 208-395-4722

Accessibility Support - 877-635-4833 

Call Us

Retail Store/Corporate - 877-723-3929

Grocery Delivery & Pickup - 877-505-4040

Media Inquiries - 208-395-4722

Accessibility Support - 877-635-4833 

Other Ways to Contact Us

Comments and Questions

Customer Support Center

M.S 10501 P.O Box 29093, Phoenix, AZ  85038

Media Inquiries

Public Affairs Department, 250 E. Parkcenter Blvd, Boise, ID 83706